Storage Support Plans
Protect your storage system investment with a support plan designed to ensure seamless operations, enhance your productivity, and increase the uptime of your equipment.
Comprehensive Storage Support Plans from Azenta Life Sciences can be tailored to meet your company’s specific needs. Our world-class service team is committed to supporting your successful operations, offering a flexible portfolio of services designed to keep your equipment operating efficiently. Whether you need training, maintenance, service, or compliance support, Azenta Life Sciences has the solution for you.
Support Plans
Key Features
Training
Increase your team’s efficiency with onsite training classes that cover operations and error recovery. Plans also come with unlimited phone, email, and remote access support if needed.
Validation Support Services
We offer Installation Qualification, Operational Qualification, and Performance Qualification (IQ-OQ-PQ) of your Azenta Life Science equipment to ensure compliance requirements are met.
Customized Upgrade Solutions
Extend the lifetime of your system with standard or customized upgrade solutions based on your specific equipment configuration.
Equipment Repair / Refurbishment
Have your equipment repaired, refurbished, or upgraded at one of our repair sites throughout the world.
Equipment Relocation
Expert disassembly and re-installation of your system should you need to relocate your system to new premises.